CTX209520
2016-04-11
1970-01-01
Application launch fails with error “Cannot start app”. Below command wont return any output, CDF tracing on XenApp ...

Symptoms or Error

Application launch fails with error “Cannot start app”.

Below command wont return any output,



CDF tracing on XenApp server shows errors related to RPC,

2312,0,2016/03/24 12:05:17:94369,6448,1612,-1,mfserver,server.cpp,6467,IMA_MFServer::RequestLaunchRef,5,CDF_ENTRY,"IMA_MFServer::RequestLaunchRef - entry",""
2313,0,2016/03/24 12:05:17:94369,6448,1612,-1,ProductAdapter,ImaShimProductAdapter.cpp,563,ImaShimProductAdapter::CtxRequestLaunchRef,5,CDF_ENTRY,"ImaShimProductAdapter::CtxRequestLaunchRef - Entered.",""
2314,0,2016/03/24 12:05:17:94392,6448,1612,-1,ctxrpc,ctxrpc.c,2227,CtxRequestLaunchRef,1,CDF_ERROR,"CtxRequestLaunchReference: RPC trapped!!!?? Result: 0x6",""
2315,0,2016/03/24 12:05:17:94393,6448,1612,-1,ProductAdapter,ImaShimProductAdapter.cpp,572,ImaShimProductAdapter::CtxRequestLaunchRef,5,CDF_ENTRY,"ImaShimProductAdapter::CtxRequestLaunchRef - Exiting Result = 6.",""
2316,0,2016/03/24 12:05:17:94393,6448,1612,-1,mfserver,server.cpp,6470,IMA_MFServer::RequestLaunchRef,1,CDF_ERROR,"IMA_MFServer::RequestLaunchRef: Failed to request launch reference via RPC.",""
??

Solution

Either reboot the server or restart Citrix IMA service.
??

Problem Cause

“Remote Desktop Services” was restarted.
??

 

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