CTX208043
2016-05-02
1970-01-01
When users launch an application from the Receiver for web page, after getting the ICA file to the connection, the progress bar gets stuck at "Connection ...

Symptoms or Error

When users launch an application from the Receiver for web, after getting the ICA file to the connection, the progress bar gets stuck at??"Connection in Progress". The VDAs in this scenario are PVS provisioned machines, which works only for few initial hours post the reboot.


Solution

When you capture a network trace while the endpoint is attempting to connect over the ICA session, you will notice a TCP-SYN retransmissions on 2598 for that server.

The VDA has two network cards: Legacy and Synthetic.??The ICA file which the endpoint receives, is listing an IP Address of the Legacy Adapter (which is non-routable from external network). Hence the ICA connection fails.??

We would ideally like to have an address in the ICA file which is reachable from the Internet and the Legacy network adapter is required to communicate with the PVS server initially, mostly in the same subnet. If over the legacy network adapter, we disable Gateway and attempt to connect again, this time ICA should come up with the synthetic adapter's address.

As per the PVS design, PVS Legacy NIC should have a 169.x.x.x address post the bootup completion. PVS uses the Synthetic network adapter for the communication with the PVS server.??


Problem Cause

DHCP lease overwriting the 169.x.x.x address provided by PVS 7.6 on the Legacy Network adapter.

The DHCP/BootP lease was set to 8 hours, hence post 50% of the lease time period it would renew the lease and overwrite the APIPA address to a DHCP leased IP address.

We changed the lease to 30 hours to cure this for a longer duration of time.


Applicable Products


 

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