CTX202359
2015-11-27
1970-01-01
Error: "Access to your company network is not available" when accessing WorxStore,.

Symptoms or Error

Error: "Access to your company network is not available" when accessing WorxStore.


Solution

Complete the following troubleshooting steps to resolve this issue:

  1. Verify if the client certificate authentication is disabled however the option to deliver the certificate with the App Controller is checked.

  2. Verify if the DNS entry of App Controller cluster VIP is present in the host file of the MDM servers.

  3. Verify if the NetScaler Application Firewall feature is turned on but not configured. The Application Firewall must be properly configured for use with XenMobile.


Applicable Products


 

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