CTX137113
XenApp
XenApp 6_5 for Windows Server 2008 R2,XenApp 6_0 for Windows Server 2008 R2,XenApp 5_0 for Windows Server 2008
Connectivity
2016-04-14
2014-05-22
This article contains information to start Citrix XTE Server Service without error.

Symptoms or Error

ICA connections fail to connect using Session Reliability.

And/Or

Citrix XTE Server service fails to start manually from the Services console with error code 1.

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Solution

Complete the following steps to start Citrix XTE Server service without error:

  1. Open C:\Program Files (x86)\Citrix\XTE\conf.

  2. Rename the httpd.conf file to httpdold.conf.

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  1. Restart the server to force the creation of a new httpd.conf file.

  2. After the server restarts, a new httpd.conf file is created and the Citrix XTE Server service starts.

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  1. If the Cit??¨rix XTE Server service still fails to start, the new httpd.conf file that was created is also corrupted. Copy the httpd.conf file from a working server into the C:\Program Files (x86)\Citrix\XTE\conf directory and start the Citrix?? XTE Server service manually.


Problem Cause

The contents of the http???? d.conf file in the C:\Program Files (x86)\Citrix\XTE\conf directory is either corrupted or missing information though the ServerRoot path is correct (ServerRoot "C:\Program Files (x86)\Citrix\XTE").


 

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